This rule applies to both individuals and things. It’s easy to
criticize other people thoughtlessly for their shortcomings, and equally
easy to find fault in their work or in situations that are not to your
liking. It is far more difficult to be a builder of people and to create
works of art, useful products, or profitable businesses. Make sure you
are a builder, not a destroyer of people and things.
When you criticize the actions or work of others...your children, your
employees, or others for whom you are responsible make sure your
criticisms are positive and directed at the act, or the opportunity for
improvement, not the individual. Include specific suggestions for their
application and focus on the potential for success.
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